Telehealth$40.23

How to Bill 03.03CV
Assessment via Telephone or Secure Videoconference

Assessment of a patient's condition conducted via telephone or secure videoconference. Substantive clinical work only — not for admin or results-only calls.

Reference: SOMB 2026 §03.03CV — Telephone / Videoconference Assessment

Overview

SOMB code 03.03CV is paid for an assessment conducted by telephone or secure videoconference. It requires substantive clinical work: history, assessment, and a plan. It is not billable for purely administrative calls, booking, or the communication of results alone. Document the modality used (phone vs. video) and the clinical content of the encounter.

Billing Requirements

  • Synchronous encounter by telephone or secure videoconference
  • History, assessment, and plan documented
  • Clinical decision-making reflecting a substantive encounter

Common Audit Traps

⚠️ Alberta Health auditors specifically look for these mistakes when reviewing 03.03CV claims:

  • Billing 03.03CV for results-only or administrative phone calls
  • Failing to document which modality (phone vs. video) was used
  • Billing 03.03CV together with an in-office visit code for the same encounter

Clinical Example

Scheduled video visit for a patient with a new rash. History taken, lesions examined on video, diagnosis made, treatment plan discussed. Bill 03.03CV.

Documentation Tips (Audit-Proof)

  • State the modality explicitly in the note (e.g., 'Encounter by secure video')
  • Document the clinical issue, assessment, and plan as for an in-person visit
  • Record patient verbal consent for the remote encounter when required

Stop Looking Up Codes Manually.

RevNote AI automatically detects 03.03CV and every other applicable modifier from your clinical notes — in under 10 seconds. 99% billing accuracy. Zero PHI stored.

No credit card required · HIA/PHIPA compliant

Related SOMB Codes

Related Resources